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Travel Designers
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  • Designer Rewards

Privacy Policy

The Travel Designers (Edinburgh) Ltd Privacy Policy


Our contact details 

Name: The Travel Designers (Edinburgh) Ltd T/as Travel Designers

Address: 28a Deerhurst Road, London, SW16 2AN  

Phone Number: 020 7720 8484

E-mail: nick@traveldesigners.co.uk


The type of personal information we collect 

We currently collect and process the following information:

·  Personal identifiers, contacts and characteristics 

·  Name

·  Address

·  Date of Birth 

·  Email

·  Contact Number 


In case of Confirmed bookings we also collect

Emergency Contact Name and Contact Details whilst you are on Holiday 

On Certain Bookings we have to collect your Passport Details and Nationality 


How we get the personal information and why we have it


All  of the personal information we process is provided to us directly by you for one of the following reasons:


To administer your holiday booking


We use the information that you have given us in order to


Administer your holiday booing and to provide you with further holiday offers 


We may share this information with your Tour Operator or Airline in order to process your booking and with our payments team to process your payments.


Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 


(a) Your consent. You are able to remove your consent at any time. You can do this by contacting NicholasMcKay on 020 7720 8484 or by email at nick@traveldesigners.co.uk


(b) We have a contractual obligation.


(c) We have a legal obligation.


(d) We need it to perform a task.


(e) We have a legitimate interest.

How we store your personal information 


Your information is securely stored on our computer system


We keep all your personal information for 10 years We will then dispose your information by securely deleting it from our systems 


Your data protection rights


Under data protection law, you have rights including:


Your right of access - You have the right to ask us for copies of your personal information. 


Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 


Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 


Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.


Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.


You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.


Please contact us at  nick@traveldesigers.co.uk if you wish to make a request.


How to complain


If you have any concerns about our use of your personal information, you can make a complaint to us at


The Travel Designers (Edinburgh) Limited

28A Deerhurst Road

London, SW16 2AN


You can also complain to the ICO if you are unhappy with how we have used your data.


The ICO’s address:  

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.


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